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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All PARTNER products

The group "New Technologies" offers for review the products of the plant PARTNER: small-sized drilling rigs for water with hydraulic drive, with electric drive, exploration drilling rigs, horizontal directional drilling, for engineering and construction surveys, drilling and crane machines, static sounding machines, drilling and screw machines, installations for screwing piles, for geophysics, for drilling and blasting, drilling carriages, installations for drilling geothermal wells
  • D/drilling of geothermal wells PARTNER
    D/drilling of geothermal wells
    TM-80, S-15, URB-74 mini, etc.
  • Drilling carriages PARTNER
    Drilling carriages
    BL-74S, BL-74M, etc.
  • D/drilling and blasting installations PARTNER
    D/drilling and blasting installations
    BVR-115-30 DT, BVR-74M, etc.
  • Installations for geophysics PARTNER
    Installations for geophysics
    URB-74TT, SBU-60 XL, UB-C2m, etc.
  • Installation of d/screw-I piles PARTNER
    Installation of d/screw-I piles
    SV-80, SV-60, etc.
  • Drilling and auger machines PARTNER
    Drilling and auger machines
    MBSH-14U2, MBSH-10U2, etc.
  • Static sensing installations PARTNER
    Static sensing installations
    USZ-15, T-USZ, USZ-BL, etc.
  • Drilling and crane machines PARTNER
    Drilling and crane machines
    BKM-307, BKM-303, PBKM-511, etc.
  • D/builds-x survey installations PARTNER
    D/builds-x survey installations
    S-UKB.60, GAZ-UKB.60 , etc .
  • Horizon installations.- directed. PARTNER
    Horizon installations.- directed.
    UGBNP-74, UGBUP-74, etc.
  • Exploration drilling rigs PARTNER
    Exploration drilling rigs
    URB-74, PBU-74, URB-74TT, etc.
  • MGBU with electric drive PARTNER
    MGBU with electric drive
    Trans Big-4-404, YMB-380, etc.
  • MGBU with hydraulic drive PARTNER
    MGBU with hydraulic drive
    TS-15, TM-80, S-15, SBU-60 XL, etc.

NEW TECHNOLOGIES GROUP

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